Refund policy

We want you and your dog to love your RAHRDOG purchase. If something isn’t right, we’re here to help.

Return Window

You have 30 days from the date of delivery to request a return. Items should be in the condition you received them.

How to Start a Return

To start a return, email us at info@rahrdog.com with your order number. We’ll respond with instructions and the return address. Please don’t send products back before contacting us.

Return Shipping

Rahr Dog covers return shipping costs.

Refunds

Once we receive and inspect your return, we’ll process your refund to your original payment method within 1–2 business days. Depending on your bank, it may take additional time to appear.

Exchanges

Yes, we offer exchanges. Email us at info@rahrdog.com and we’ll help you swap your item.

Non-Returnable Items

All items are returnable.

Return Address

Rahr Dog, 5959 Deloache Ave, Dallas, TX 75225

Contact Us

Email: info@rahrdog.com  |  Phone: 214-232-8440